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Making Outsourcing Work


An IBX Leaders Event, 2nd December 2013, London, UK
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AN IBX Leaders Event

Lead Sponsor & Partner
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Platinum Partner
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Panel Sponsor
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Stream & Case Study Partners
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Capitalize on new sourcing best practice & contracting options

Making Outsourcing Work

IBX is a collaboration engine. We build communities of interest around particular themes and sectors where there are clear business opportunities, enabling more partnerships, knowledge sharing and greater collaboration. Making Outsourcing Work 2013 (MOW2013) is the launchpad for our outsourcing community - join an exclusive community of senior executives and tackle the biggest pain points in sourcing including:

  • How do you balance driving costs down versus incentivising innovation?
  • Why do we still not understand the blueprint required for successful outsourcing on both the buy and sell sides?
  • Why are so many IT projects dislocated from the ongoing business strategy, often resulting in failure?
  • How do you address compliance demands whilst remaining focused on core business functions and strategies?
  • How do you identify, attract, reward and retain the most skilled labour?
  • How do you set and implement KPIs that actually deliver results?
  • Is cloud computing an enabler of global business services?

The Event

Evaluate emerging delivery options & pricing models
Hear the insight of those who have been through the pain of outsourcing, and come out the other side – tougher and wiser. Speakers and panelists include:

  • Jim Hemmington, Head of Procurement, BBC
  • Stephen Hayers, Global Head of BPO, AstraZeneca
  • Margaret Gibson, Head of Group Procurement & Premises, Standard Life
  • Dr Bill Limond, CIO, Medicines and Healthcare Products Regulatory Agency, (formerly CIO of Qatar’s National Health Insurance Co.)
  • Paul Evans, IT Manager, Betfair
  • Srinivas Krishna, Director, Finance Operations - Global Supplier Management, Microsoft
  • Simon Sammons, Managing Director Business Process Outsourcing (BPO), Accenture
  • Peter Lemagnen, MD, Oxford Intelligence
  • Arindam Banerrji, Global Head, GBS Service Centres, Deutsche Bank
  • Agnes Makk, Manager, Kühne+Nagel
  • Indrek Vimberg, COO, Enterprise Estonia
  • Nick Hutchins, Managing Director, Xoomworks
  • Martin Kochman, VP BPS, Cognizant
  • Madeline Bailey, Associate Group General Counsel, Amlin
  • Jamie Lyon, Head of Corporate, ACCA (the Association of Chartered Certified Accountants)
  • John Gillespie, CTO, RateSetter

The Big Debates will see a panel of industry experts, steered by Steve Holmes, Partner Baker & Mckenzie, and Harry Small, Head of Baker & McKenzie’s Global Technology Practice Group, tackle two issues on everyone’s lips:
  • When does the hard work really start – before or after the signing of the contract?
  • Driving costs down versus incentivising innovation
As we split into streams we take a deep dive into two hot areas – Delivering Value & Growth and Leadership in a Digital World (see agenda below).

Why Attend

Manage outsourcing relationships effectively and monitor/manage their performance
Key experiences and learnings that will be acquired through attendance at this event will include:
  • Capitalize on new sourcing best practice & contracting options
  • Manage outsourcing relationships effectively and monitor/manage their performance
  • Reduce risks, manage your costs and avoid costly breakdowns
  • Evaluate emerging delivery options & pricing models
  • Establish strategies to keep your company lean & agile without compromising quality
  • Assess geographic opportunities with confidence
  • Get clarity on the increasingly complex IT services ecosystem
  • Network with your peers to validate your sourcing strategies and identify new best practices

Who Should Attend

Assess geographic opportunities with confidence
Making Outsourcing Work 2013 is designed for senior executives who either control or influence strategic or budgetary decisions. Attendance is free – however, delegates must meet required seniority. Job titles include:
  • CIO, CEO, CTO, CFO, COO
  • Head of BPO
  • Head of Outsourcing
  • Sourcing Manager
  • Procurement Director
  • Programme Director
  • Head of Operations
  • Head of Shared Services

Agenda

Establish strategies to keep your company lean & agile without compromising quality
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Welcome

Making Outsourcing Work's steering committee Chairman

Keynote

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Strictly Outsourcing – reinventing outsourcing at the BBC
The BBC’s outsourcing strategy and how it has created conditions for innovation by Jim Hemmington, Head of Procurement, BBC

Outsourcing Market Overview

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A practitioner's perspective
Baker & Mckenzie's Harry Small will provide what he and his fellows practitioners at the firm have seen and are seeing in the world of outsourcing.

Case Study

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Successful Outsourcing Relationships - how to make them work effectively
Srini Krishna, Director, Strategic Deals, Finance Systems & Operations, Microsoft

Keynote

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When driving any regulated outsourcing process, what role should the procurement function assume in order to drive an effective strategic sourcing programme?
Margaret Gibson, Head of Group Procurement & Premises, Standard Life

Big Debate

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When does the hard work really start - before or after the signing of the Contract?
Steered by Steve Holmes, Partner, Baker & McKenzie LLP with panelists:
  • Arindam Banerrji, Global Head – Global Business Service Centres, Deutsche Bank
  • Madeline Bailey, Legal Counsel – Amlin Insurance
  • Simon Sammons, Managing Director – Business Process Outsourcing (BPO) Accenture,
  • Margaret Gibson, Head of Procurement & Premises, Standard Life
  • Martin Kochman, VP BPS, Cognizant

Networking Lunch

Focus Areas

#1: Delivering value and growth

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How to make your relationships a success
Nic Hutchins, Managing Director, Xoomworks
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Nearshoring, Outsourcing and Offshoring - it really works!
Paul Evans, IT Manager, Betfair
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Building technology in-house - developing RateSetter
John Gillespie, CTO, RateSetter

Stream Sponsored by

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#2: Leadership in a Digital World

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An Introduction ICT in Estonia
Indrek Vimberg, COO, Enterprise Estonia
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Case Study: How to start-up an IT Centre in one year
Agnes Makk, Coordinator / Manager, Kühne+Nagel IT
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Outsourcing IT: is there still a role for the CIO?
Dr Bill Limond, CIO, Medicines and Healthcare Products Regulatory Agency (MHRA), recently CIO of Qatar’s National Health Insurance Co.
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Location Decisions: Access to skills - the next battlefield
Peter Lemagnen, CEO, Oxford Intelligence

Stream Sponsored by

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Perspective

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British Gas Case Study

Sponsored by the dti South Africa

Big Debate

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Driving Costs Down versus Incentivising Innovation
Steered by Harry Small, Partner, Baker & McKenzie, with panelists:
  • Dr Bill Limond, CIO Medicines and Healthcare Products Regulatory Agency, (formerly CIO of Qatar’s National Health Insurance Co.)
  • Jamie Lyon, Head of Corporate, ACCA (the Association of Chartered Certified Accountants)
  • Chris Cook, CIO, P&O Ferries
  • Tim Small, Global Head of Shared Services, TMF Group
  • Hillary Robertson, Group BPO Strategy Director, Steria

Sponsorship Opportunities

IBX wants to offer our community the best partners to solve their outsourcing challenges – leaders, innovators, movers and shakers, big or small. If you feel your organization fits this bill, we have a number of tailored sponsorship packages available to suit your budget, including thought leadership, branding and networking options.

Venue

This IBX Leaders event will be held at the Baker McKenzie offices in Central London.
The Address

Baker & McKenzie LLP
100 New Bridge Street
LONDON EC4V 6JA
United Kingdom
Directions

Nearest mainline station
City ThamesLink: First Capital Connect
Blackfriars: First Capital Connect

Nearest tube station
Blackfriars (District & Circle Lines)

Nearest car park
Limeburner Lane
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Contact Us

For all delegate, speaking and sponsorship enquiries and bookings, please contact the IBX team on +44 (0) 208 133 8957 or via email at info@ib-xchange.com

Lead Sponsor & Partner
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Platinum Partner
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Stream & Case Study Sponsors
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Media Partner
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Sponsors & Supporters
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